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If you are not sure who to call, call this. 211 is staffed around the clock by people whose entire job is connecting you to local help, and they have live information on what is open.

• Dial 211 from any phone
• Text your ZIP code to 898211
• Or use the website to search

Free and confidential. Interpretation is available in many languages.

Closures are changing constantly as crews clear debris and utilities work on lines. Check before you leave, not before you left.

Dial 511 or use the website. Do not check it while driving.

Crisis Cleanup is the shared hotline that faith-based and voluntary disaster organizations use to coordinate after storms. You call once, describe what you need, and your address goes onto a map that participating relief groups work from.

They can often help with: cutting and removing fallen trees, tarping a damaged roof, removing debris, and hauling out wet or destroyed contents.

This is completely free. Volunteers are not paid and will never ask you for money. Anyone who quotes you a price is not with Crisis Cleanup.

Two honest caveats: help is not guaranteed and depends on how many volunteer teams reach the area, and it can take days. Call as early as you can. Keep working your insurance claim in parallel — do not wait on volunteers.

Response times may be longer than normal — many roads are still impassable and crews are stretched. Call anyway. If you can, tell the dispatcher the nearest cross street rather than only a house number, because street signs are down in the damage path.

Please do not call 911 for non-emergencies. Every non-urgent call delays someone who is trapped or injured. For damage reports, debris questions and general information, use the resources on this site.

You do not have to be suicidal to call 988. If you are overwhelmed, panicking, cannot stop shaking, or cannot think straight after what happened, that is exactly what this line is for.

• Call or text 988 from any phone
• Chat online at 988lifeline.org
• Press 1 for the Veterans Crisis Line
• Spanish-language support available

Free and confidential.

This is the most commonly confused thing about outages here. The City of Menasha is served by its own municipal utility, not by We Energies. Reporting a Menasha outage to We Energies will not get your power restored, and calling the wrong utility during a disaster wastes time you may not have.

Report a power outage, partial power, flickering lights or a downed line: (920) 967-5190

Water emergency — main break, loss of pressure, or water quality: (920) 967-3450

Menasha Utilities also runs the city water system, so the boil water advisory is theirs. Call the water number above if you are unsure whether the advisory still applies to your address.

Main office: (920) 967-3400, Monday to Friday 7:30 a.m. to 4:00 p.m. Outside those hours use the outage or water emergency lines above, which are monitored around the clock.

Other useful numbers: electric meter exchange (920) 967-3423, and tree trimming or a street light out (920) 967-3400.

Village of Fox Crossing and Town of Menasha addresses are a different matter — check a recent bill to confirm who serves you, as the boundary is not obvious from the address alone.